ft999 Privacy Policy

This Privacy Policy ("Policy") describes how ft999 ("we", "us", "our") collects, uses, stores, shares and protects personal data in connection with your access to and use of the ft999 platform at https://ft999.vip, including all games, betting markets, promotions and associated services offered thereon.

By registering an account or using the ft999 platform you confirm that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, you must not use the ft999 platform.

This Policy forms part of ft999's Terms & Conditions. Defined terms used but not defined here carry the meanings assigned in the Terms & Conditions. Where this Policy conflicts with any other ft999 document on a privacy matter, this Policy shall prevail.

ft999 collects the following categories of personal data, depending on how you interact with the platform:

ft999 uses the personal data we collect for the following purposes:

• Account creation and management: to register your account, verify your identity, manage your profile and maintain your account security.
• Transaction processing: to process deposits and withdrawals via bKash, Nagad, Rocket, Upay and bank transfer, and to maintain accurate financial records.
• Service delivery: to provide access to casino games, sports betting markets, live casino titles, crash games and all other features of the ft999 platform.
• Customer support: to respond to your queries, investigate complaints and provide assistance with account or technical issues.
• Legal compliance: to meet our obligations under applicable law, including anti-money laundering checks, age verification, KYC requirements and response to lawful authority requests.
• Responsible gaming: to monitor gaming patterns, enforce deposit limits and self-exclusion requests, and identify players who may be at risk of harm.
• Security and fraud prevention: to detect, investigate and prevent fraudulent transactions, account abuse, money laundering and other prohibited conduct on the platform.

ft999 does not use your personal data for automated individual decision-making that produces legal or similarly significant effects without human review.

ft999 processes your personal data on one or more of the following legal bases:

• Consent: where you have given clear consent to process your data for a specific purpose, such as receiving marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.
• Contractual necessity: where processing is necessary to perform the contract between you and ft999 — for example, to operate your account and process deposits and withdrawals.
• Legal obligation: where processing is required to comply with a legal obligation applicable to ft999, including anti-money laundering legislation and age verification requirements.
• Legitimate interests: where processing is necessary for ft999's legitimate interests — such as fraud detection, platform security and service improvement — except where those interests are overridden by your fundamental rights and freedoms.

ft999 uses cookies and similar tracking technologies to operate and improve the platform. The following types of cookies are used:

• Essential cookies: required for the platform to function. These enable core features such as session management, login authentication and security protections. They cannot be disabled without breaking the service.
• Functional cookies: remember your preferences (such as language setting or display options) to personalise your experience without tracking you across other sites.
• Analytics cookies: collect aggregated, anonymised data about how players use the platform — such as pages visited and session duration — to help ft999 identify areas for improvement. No individual player is identifiable from this data.
• Security cookies: used to authenticate users, prevent fraudulent use of accounts and protect player data from unauthorised access.

Most web browsers accept cookies by default. You can instruct your browser to refuse cookies or to alert you when a cookie is being set. If you disable essential cookies, some parts of the ft999 platform may not function correctly.

ft999 does not sell your personal data. We share data only in the following limited circumstances and only to the minimum extent necessary:

• Payment processors: bKash, Nagad, Rocket, Upay and banking partners receive only the transaction data necessary to execute deposits and withdrawals. They are contractually bound to use this data solely for that purpose.
• Game providers: Evolution Gaming, Pragmatic Play, PG Soft, Spribe and other certified game studios receive session tokens necessary to launch and validate game sessions. They do not receive your full identity data.
• Legal and regulatory authorities: ft999 may disclose personal data to law enforcement agencies, courts or regulatory bodies where required by applicable law, court order or lawful authority direction. ft999 will notify you of such disclosure where legally permitted to do so.
• Identity verification services: where a player's identity cannot be confirmed through documents alone, ft999 may use a regulated identity verification partner. These partners operate under strict data processing agreements and do not retain your data beyond the verification window.

ft999 retains personal data only for as long as is necessary for the purposes set out in this Policy or as required by applicable law. The following retention periods apply:

• Account and identity data: retained for the duration of your active account and for a minimum of 5 years following account closure, in line with standard anti-money laundering retention requirements.
• Transaction records: retained for a minimum of 5 years from the date of the transaction to meet financial record-keeping obligations.
• Communications data: support ticket records and correspondence retained for 2 years following resolution, or longer where required for a pending legal or regulatory matter.

Once the applicable retention period expires, ft999 will securely delete or irreversibly anonymise the personal data concerned. Anonymised data may be retained indefinitely for statistical and analytical purposes as it can no longer be linked to any individual.

As a data subject, you hold the following rights in relation to your personal data held by ft999. To exercise any of these rights, contact [email protected] with your full name, registered email address and a description of your request. ft999 will respond within 5 business days.

ft999 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration or destruction. These include:

• 256-bit SSL/TLS encryption for all data in transit between your device and the ft999 platform.
• Encrypted storage of sensitive data including passwords (hashed) and payment method identifiers at rest.
• Role-based access controls ensuring that only authorised ft999 personnel can access personal data, and only to the extent required for their specific function.
• Regular internal security reviews and monitoring for unusual access patterns or potential data breach indicators.

In the event of a personal data breach that poses a risk to your rights and freedoms, ft999 will notify affected players without undue delay and take all reasonable steps to mitigate harm. You are also responsible for keeping your own login credentials secure and should contact support immediately if you suspect unauthorised access to your account.

The ft999 platform is strictly intended for adults aged 21 and above. ft999 does not knowingly collect personal data from any person under the age of 21. If we become aware that personal data has been collected from an underage individual, we will delete that data immediately and close the associated account without notice.

ft999 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law or platform services. When we make material changes, we will update the last-updated date at the top of this page and, where appropriate, notify registered players by email.

Your continued use of the ft999 platform after a revised Privacy Policy has been posted constitutes acceptance of the updated Policy. If you do not accept a revised Policy, you must stop using the platform and may request account closure by contacting support.

For any questions, concerns or requests relating to this Privacy Policy or the handling of your personal data by ft999, please contact our support team. We are available 24/7 and aim to respond to all privacy-related enquiries within 5 business days.

Email: [email protected]